Rank Structure

Assistant HR Director

The Assistant Human Resource Director has the responsibility to oversee the activities of lower management ranks to make sure DCC is running smoothly. The Human Resources Director is the direct link between the Chief Officers and the rest of the team. They will help generate new ideas for the future and see that they are implemented by assigning tasks. Additionally, they will help with Recruitment and Training protocols for Managers as well as handle Internal Affairs matters. 

Manager(s)

Managers are in charge of ensuring a good working atmosphere and promoting/protecting our company's image. They are responsible for recruiting, screening, interviewing and placing workers. In addition, they are to perform regular public relations duties, including but not limited to advertisement of the company, collaborating with other businesses, as well as forming a good image of the company to outsiders. Managers also coordinate with the General Manager to ensure that there is an enjoyable experience within the company. 

Assistant Manager(s)

Assistant Manager's responsibilities are to provide guidance and instruction to the other Drivers if needed and keep them up to date with the actual news and updates about the company. If there is an issue with any of the Drivers, they report it to a Manager. They work as a Driver carrying the same duties but with higher responsibilities. In addition, they are to perform regular public relations duties, including but not limited to advertisement of the company, collaborating with other businesses, as well as forming a good image of the company to outsiders.

Supervisor Driver

Supervisor Drivers are the most experienced Drivers. 

They also coordinate other drivers in the movement and use of the Downtown Cab Co vehicles. They are required to be a helping hand when management is not on duty.Supervisor Drivers are given access to the Patriot Stretch, Electric Omnis-eGT, Jubilee, Super Diamond, Dashound Bus, Radius, Moonbean, XLS, Electric I-wagen and normal Stanier Taxi.

Expert Driver

The Expert Driver has the same responsibilities as the other Drivers. 

As a Expert Driver you have the option to drive a Stretch which is one of the high end vehicles in the Downtown Cab Co Fleet. This requires a high level of knowledge and perfect customer service.

Expert Drivers are given access to the Jubilee, Stretch, Dashound Bus, Radius, Moonbean, XLS, Electric I-wagen and normal Stanier Taxi.

Senior Driver

The Senior Driver has the same duties as other drivers but as well is responsible for providing driving and chauffeur duties to other Drivers if in need of assistance. Senior Drivers are given access to the Dashound Bus, Radius, Moonbean, Electric I-wagen and normal Stanier Taxi. 

Driver

A driver's job is to drive customers around, and answer their calls. Drivers have the responsibility to take care of our customers as well our vehicles. Drivers are given access to the XLS, Dashound bus, Moonbean, Electric I-wagen and normal Stanier Taxi.

Junior Driver

Junior Drivers have gained sufficient experience to begin to prove themselves to the company. They provide and accept basic rides and calls. Junior Drivers are given access to the Moonbean, Electric I-wagen and normal Stanier Taxi.

Trainee

Trainees will typically perform the basic duties of a normal taxi driver. This is a probationary period in which a trainee must prove themselves to the company. After this period ends, the trainee is subject to an assessment in which if they pass, they will continue onto a Junior Driver. Trainees are given access to the normal Stanier Taxi.

Probationary Trainee

Probationary trainees hold the same responsibilities as trainees. This role is given due to extensive criminal records (with the latest charges being old) or interviewees who didn't do as well on their driving exam and interview as expected. Thus, reformed criminals will often hold this role. As a probationary trainee, employees are watched closely by management.