Internal Affairs

 The Downtown Cab Company is always committed to providing unparalleled customer service and strive to be the best personal transportation company in the city of Los Santos and as such we are making better efforts at holding our drivers to the highest of standards. In order to ensure that our drivers are following company procedure and protocol we welcome any person to utilize the following form to provide feedback, concerns and possible complaints that you might have. The Downtown Cab Company takes any type of misconduct and or improper behavior very seriously and as such we encourage you to fill out the following form in cases where you have been the victim of wrongful treatment, witnessed a disregard for safety while on the road or if you have noticed a violation in company procedure and protocol.

Providing sufficient evidence to support any submitted complaint is mandatory and essential to achieving an ideal outcome. Depending on the type of evidence which has been provided, investigators of the Internal Affairs Division will conduct an investigation in which the supposed claims are investigated and once the investigation is finished a decision will be made as to whether or not the employee has breached company procedure and protocol in which consequential action is taken. Please take note that lack of sufficient evidence may result in no action being taken at all towards the reported employee. Any submitted complaint will remain strictly confidential unless selected in the form and every effort shall be made to conclude any complaints in a timely manner. We ask that you allow up to 1 week for the complaint to be properly investigated and concluded.

(( The internal affairs form may be used to report faction members of the Downtown Cab Company on an out of character level. The faction members of the Downtown Cab Company are held to the highest of standards on an out of character level and are expected to maintain professionalism and be a role model for good roleplay with other players and as such they are liable to be reported for out of character reasons such as (but not limited to), violations of server rules and or faction policies, poor roleplaying standards and on-duty misconduct ))

Internal Affairs Form